Home / Privacy Policy

Privacy Policy

Introduction

Crisp Tech Solutions Pty Ltd (“Company”, “we”, “us”, or “our”) respects the privacy of the visitors to the EasyNumbers.co.za website (“Website”) and users of its services (“Services”). This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit the Website, and our practices for collecting, using, maintaining, protecting, and disclosing that information, in compliance with the Protection of Personal Information Act (POPI Act).

1. Information We Collect

a. Personal Information

  • We collect personal information that you voluntarily provide to us when you register on the Website, subscribe to our services, or communicate with us. This may include your name, address, email address, phone number, and payment information.

b. Technical and Usage Information

  • When you access our Website, we may collect certain information automatically. This can include your IP address, browser type, operating system, usage details, and location data.

2. How We Use Your Information

  • To provide you with the Services you request.
  • To communicate with you about your account or transactions with us and send you information about features on our Website or changes to our policies.
  • To provide support and maintenance for the Services.
  • To comply with legal obligations under the POPI Act, resolve disputes, and enforce our agreements.

3. How We Share Your Information

  • We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted partners who help us operate our Website, conduct our business, or service you, as long as those parties agree to keep this information confidential.
  • Google Ads, Facebook Pixel, Google Analytics: We share data with third-party vendors, including Google and Facebook, to manage our advertisements across the internet and to track and manage the effectiveness of our marketing strategies. These services use cookies and similar tracking technologies to monitor your interaction with ads and to tailor advertising to better match your interests.
  • WooCommerce and WooCommerce Subscriptions: We utilize WooCommerce to power our e-commerce platform, including the WooCommerce Subscriptions plugin for managing subscriptions. Information necessary for processing transactions, including personal and payment data, is shared with WooCommerce.
  • PayStack: Your payment data is processed securely through PayStack, a leading payment gateway provider. We do not store your credit card details; all payment information is encrypted and handled according to PayStack’s security protocols.

4. Data Security

  • We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Despite our measures, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our Website.

5. Your Rights

  • Under the POPI Act, you have the right to access, correct, or delete your personal information stored with us. You can also object to the processing of your personal information, and you have the right to data portability.

6. Third-Party Links

  • Occasionally, at our discretion, we may include or offer third-party products or services on our Website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

7. Cookies and Tracking Technologies

  • We use cookies and other tracking technologies to understand how you use our Website and to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
  • Specifically, we use Google Analytics for analyzing website traffic and behavior, Google Ads for remarketing and promotional activities, and Facebook Pixel for custom ad creation and tracking conversions.

8. Changes to This Privacy Policy

  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

  • If you have any questions about this Privacy Policy, please contact us at on our customer support number or from the contact us page.
X